Thursday, June 9, 2016
Most of the time I exhort the audiences I speak to-students, clients, conference attendees–to identify, analyze and work hard to connect with their various audiences. It's Marketing 101 and, generally, it makes good sense. But, I recently came across an example of when connecting with your audience might be at cross-purposes with an organization's mission […]
                    

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I work on a call centre. My life sucks. But I'm getting through it. Blogging and posting cat videos to survive the day. Oh, and coffee. Lots and lots of coffee.

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