Thursday, October 22, 2015

Sad Emoji, Happy Emoji: Hotlines Embrace Mobile Messaging to Expand Access
Healthline
Even with the growing popularity of alternative forms of crisis communication, traditional hotlines still serve as vital tools in emergency response. Richard McKeon, Ph.D., heads the Substance Abuse and Mental Health Service Administration's (SAMHSA) ...

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I work on a call centre. My life sucks. But I'm getting through it. Blogging and posting cat videos to survive the day. Oh, and coffee. Lots and lots of coffee.

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